Privacy Policy

Welcome to Cleaner Guru ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our mobile application Cleaner Guru – Clean Up Storage (available on the Apple App Store), as well as any related websites, marketing pages, or services that link to this policy.

Please read this policy carefully. If you do not agree with its terms, please stop using our app and website.

We collect different types of information depending on how you interact with our app and website. Below is a full list of what we may collect:

Information you provide to us:

• Contact details you voluntarily submit (such as your email address when contacting support)
• Feedback, bug reports, or other communications you send to us

Information collected automatically:

• Device information: device model, operating system version, unique device identifiers
• App usage data: features you use, how often you open the app, crash reports
• IP address and general location (country/region level only — not precise GPS)
• Advertising identifiers (e.g. IDFA) used for ad measurement, where permitted
• Analytics data collected via third-party tools (e.g. Firebase, Apple Analytics)

Information we do NOT collect:

• The actual content of your photos, videos, or documents — all file scanning happens locally on your device
• Your contacts' names, phone numbers, or email addresses
• Precise GPS or real-time location data
• Financial or payment card details (purchases are processed entirely by Apple)

We use the information we collect to:

• Provide, operate, and improve the Cleaner Guru app and related services
• Personalise your in-app experience and remember your preferences
• Respond to your support requests, questions, and feedback
• Monitor app performance, diagnose crashes, and fix bugs
• Analyse usage trends to understand what features are most valuable
• Display relevant advertising and measure ad effectiveness (where applicable)
• Comply with applicable laws and enforce our terms

We do not sell your personal data to third parties and we do not use your data to build detailed personal profiles for advertising purposes beyond what is described above.

We may share your information with third parties only in the following limited circumstances:

• Service providers: companies that help us operate the app (analytics, crash reporting, customer support tools). These providers are contractually required to keep your data confidential.
• Advertising partners: anonymised or aggregated advertising identifiers may be shared with ad networks to measure campaign performance. We do not share personally identifiable information with ad partners.
• Legal requirements: we may disclose your information if required by law, court order, or governmental authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

Our website (this prelanding page) may use cookies and similar tracking technologies to improve your browsing experience, analyse traffic, and support our advertising campaigns.

A cookie is a small text file stored on your device by your browser. We use the following types of cookies:

• Essential cookies: necessary for the website to function correctly. These cannot be turned off.
• Analytics cookies: help us understand how visitors interact with our page (e.g. which sections they read, how long they stay).
• Advertising cookies: used to measure the effectiveness of our Google Ads campaigns and show relevant ads to users.

You can control cookies through your browser settings. For more details, please see our Cookie Policy.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

• App usage and analytics data: up to 24 months from last use
• Support communications: up to 3 years from the date of the last interaction
• Advertising identifiers: as long as you have the app installed, or until you reset your device's advertising ID

You may request deletion of your data at any time by contacting us at the address below.

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you
• Right to rectification: ask us to correct inaccurate or incomplete data
• Right to erasure: request deletion of your personal data ("right to be forgotten")
• Right to restriction: ask us to limit how we process your data
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to our processing of your data for direct marketing or legitimate interests
• Right to withdraw consent: withdraw any consent you have given at any time

If you are located in the European Economic Area (EEA), UK, or California (USA), additional rights may apply under GDPR, UK GDPR, or the CCPA respectively. To exercise any of these rights, please contact us using the details in Section 9.

Cleaner Guru is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a concern about how we handle your data, please reach out to us:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the app or website after any changes constitutes your acceptance of the updated policy.